One Saturday evening my granddaughter long since bathed and tucked into bed, tip toed into my arms as I sat in the recliner.
Silently she nursed a thumb. She wiggled until she found her "just right spot."
'What are you doing said I?" My heart racing with love.
"Grandpa I want to snuggle."
I reclined even further. Drawing her closer.
Perhaps we over complicate life and business. That's how we keep customers from going to competitiors. By focusing on the things that matter most. Isn't it?
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